The delivery time varies from where in the world you are and the delivery method you pick when ordering. It usually takes between 15-20 business days. The delivery time is based on these factors: 

A: Processing time = The time it takes us to get your order, communicate this to our warehouse manager and for them to pick and pack your item. This means performing quality checks, packing your order in a secure bag, and labeling it. This usually takes 3-5 days.

B: Shipping time = The time for your item(s) to travel from our warehouse to your destination. (Note: Shipping time is estimated and commences from the date of shipping rather than the date of order and can take longer than expected due to invalid address, customs clearance procedures, or other causes.) Usually, shipping time takes 7-15 business days.

If you have ordered multiple items, you may receive separate shipments; The delivery time may differ.

Please get in touch with us if the package does not arrive on time, our customer service will get back to you as soon as possible and latest within 24 hours. (info@driporaclothing.com)

Note: Shipping time refers to the estimated delivery time after the order is shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and do not guarantee delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.

How do i track my order?

You will receive your tracking number as soon your order has been shipped. 

Can i cancel my order?

As soon your order has been placed your not able to cancel your order. You can send back the product if it did not appeal to you.

Where is my tracking number?

The tracking number gets sent out to you when the order has been shipped, Still did not get it? Please contact us at info@driporaclothing.com for help

You can always contact us for any return questions at info@driporaclothing.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund..